Shipping & Returns Policy for Palm Beach Gold

Effective Date: April 22, 2026

At Palm Beach Gold, we are committed to making every transaction simple, secure, and risk-free for our customers. This Shipping & Returns Policy outlines how shipping, return shipping, and our 14-Day Money Back Guarantee work.

By purchasing from or selling to Palm Beach Gold, you agree to the terms outlined below.

1. Free Shipping on All Orders

Palm Beach Gold covers all shipping costs for qualifying transactions.

This includes:

Shipping items to you

Return shipping when applicable

Secure shipping for eligible transactions

Insured shipping when required for high-value items

There are no hidden shipping fees for approved purchases or returns.

2. Return Shipping is Also Covered

If you need to return an item, Palm Beach Gold will cover the return shipping costs.

We provide return instructions and, when applicable, prepaid return shipping labels to make the process simple and hassle-free.

Customers should contact us before initiating a return so we can provide proper return instructions.

3. 14-Day No Questions Asked Money Back Guarantee

We proudly offer a:

14-Day No Questions Asked Money Back Guarantee

If for any reason you are not satisfied with your purchase, you may return your item within 14 calendar days of delivery for a full refund.

No complicated process. No unnecessary questions.

Your satisfaction comes first.

4. Return Eligibility

To qualify for a refund under our 14-Day Guarantee:

The return request must be made within 14 days of delivery

The item must be returned in the same condition it was received

The item must include original packaging, documentation, and certificates if applicable

The item must not be altered, damaged, or modified after delivery

Certain custom orders or special-order items may not qualify unless otherwise stated at the time of purchase.

5. Refund Processing

Once the returned item is received and inspected, refunds are typically processed within 3–7 business days.

Refunds will be issued using the original payment method unless otherwise agreed upon.

Shipping costs remain fully covered by Palm Beach Gold.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately.

We will resolve the issue promptly, including replacement, repair, or full refund when appropriate.

Palm Beach Gold will cover all associated shipping costs.

7. Secure Shipping Procedures

For high-value items such as rare coins, bullion, luxury watches, jewelry, and precious metals, additional insurance and signature confirmation may be required for protection.

These security measures are provided at no additional cost to the customer.

8. How to Start a Return

To begin a return, please contact Palm Beach Gold through:

Website: https://palmbeachgold.net

Email: [email protected]

Please include:

Your full name

Order number (if applicable)

Item purchased

Reason for return (optional)

We will provide return instructions and prepaid return shipping details.

9. Policy Updates

Palm Beach Gold reserves the right to update this Shipping & Returns Policy at any time.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

For any questions regarding shipping, returns, or refunds, please contact:

Palm Beach Gold
Website: https://palmbeachgold.net

Email: [email protected]

We are committed to making every transaction safe, transparent, and customer-first.